Who we are
The website is GROS7 at gros7.com. For privacy questions or to exercise your rights, email rispointmaroc@gmail.com or use our contact page.
Data we may collect
Depending on how you use the site, we may process your name, phone number, delivery address and city, email address if you provide one, order or quote-request details, and messages you send us. Technical data such as IP address, browser details, security logs, and cookies needed to operate the site may also be recorded.
How we use data
We use data to manage accounts, orders, and quote requests; communicate about purchases, delivery, and support; operate and secure the site; prevent misuse; meet accounting or legal obligations; and, depending on your cookie choices, measure and improve the service.
Sellers and service providers
The minimum information needed may be shared with the relevant seller to fulfill an order, delivery providers to ship it, and hosting, store-operation, analytics, or security providers as needed. Payments are processed by the selected payment provider; card details are sent directly to that provider, and the full card number is not stored on this site. Third-party services may have their own privacy policies.
Cookies
The site uses cookies needed for the cart, sign-in, language, and security. Some services may use additional analytics or marketing cookies. You can manage your choices using the cookie banner or settings where offered, or through your browser. Disabling essential cookies may prevent some site features from working.
Processing location and retention
GROS7 serves customers in Morocco. Some service providers may process data in other countries depending on where their infrastructure is located. We keep data for as long as needed for the purposes described, order fulfillment, after-sales support, and legal obligations, then delete or anonymize it where possible.
Your rights and contact
You may request access to your data, correction, or object to processing, subject to the conditions and exceptions in Moroccan Law No. 09-08. Contact rispointmaroc@gmail.com and provide enough information for us to verify your identity. You may also contact Morocco’s National Commission for the Control of Personal Data Protection (CNDP).
Security and changes
We use reasonable technical and organizational measures to help protect data, but cannot guarantee absolute security for information transmitted or stored online. We may update this policy as services or requirements change; the latest version will be published on this page.
This policy covers data handling through the website and does not replace the terms and conditions.